Our Professional Service & Fees
To secure group reservations for available and best prices, it is essential to plan, provide estimates, and confirm bookings 12-18 months in advance. A $90 fee is charged for the first 1-hour consultation. Feel free to inquire about trip planning advice or share your details to proceed with the next steps in planning or booking.
Our unique feature is booking all aspects of the process from beginning to end, including travel insurance.
Itinerary planning fee may apply
To begin planning your international travel itinerary, we'll need to discuss your plans and preferences. We will set up a preliminary itinerary that includes a meeting, either in person or via phone, that will last up to an hour. Please note that there is a service fee of $90 per 1 hour that covers the time. Repeat clients are not required to pay this fee.
If estimate and quotes for groups are within the next 12 months :
To commence work and generate an estimate, a non-refundable fee of $500 is required for new clients (equivalent to 10 hours of work). Furthermore, an additional non-refundable fee of $500 is required for a formal quote (equivalent to 10 hours of work). Should you choose to proceed from the quote to booking, the estimate and quote fees will be deducted from the total cost. Repeat clients are not required to pay this fee.
Here are the perks of booking with us:
Consultation and advice during the booking process
Access to vetted and preferred third-party travel providers
Flexible booking options offered to fit your needs
Offer assistance with each segment of your trip, including fare ticketing, tours, cruises, accommodation, rail, frequent flyers, car hire, and additional services such as seating, meal requests, memberships, and special requests.
We offer 24/7 support after 5.30 pm and before 8.30 am for assistance for unforeseen issues/emergencies.
As one of the Travel Partners, which is a division of Flight Centre, we proudly operate Group Travel Australia with the impressive resources of the Flight Centre Travel Group at our disposal. (IATA registration number 0234569)
We are dedicated to offering you the best possible travel experience.
Health and safety procedures in place to ensure your well-being
Understanding of cancellation conditions, costs, and policies
Expertise in medical repatriation and travel insurance. We strongly advise that you invest in travel insurance, especially if you are forced to cancel your trip and need to make a claim. Please note that travel insurance does not cover change of mind. It's important to be aware that government restrictions may impact travel and that this travel insurance policy does not cover losses resulting from border closures or travel bans. Additionally, if you fail to heed warnings from the Australian government, any resulting losses will not be covered by this policy. Please confirm that all individuals named on the policy are traveling to and from their homes in Australia. Keep in mind, that any incorrect travel documents such as passports or visas are not covered under this insurance policy. It is the responsibility of the traveler to verify and comply with all necessary travel requirements.
Our package fees are designed to provide you with a comprehensive travel experience. For each person, the package includes flights, pre and post-accommodation, transfers, and attraction fees.
All group packages fees listed cover flights, accommodation, attractions, transport, and/or insurance.
Domestic Group Package $125 per person including Itinerary planning fee
Trans-Tasman Group Package $125 per person including Itinerary planning fee
International Group Packages $250 per person including Itinerary planning fee
Complex International Packages / Full Concierge Service - POA
Cruises - No service fee (with suppliers we have a selling agreement with)
Tours - No service fee (with suppliers we have a selling agreement with)
Individual tickets for domestic trips or flight-only groups are available at $40 per person per airline
Amendments or any other modifications to the domestic tickets incur a $40 per ticket pp + the airline's fee
Access domestic accommodations, transfers, attractions, and/or additional products for only $25 per person.
Individual tickets for International trips or flight-only groups are available at $175 per person per ticket
Internal international Tickets $66 per person per ticket
Amendments or any other modifications including add-ons to the tickets incur a $66 per ticket pp + the supplier fees
Special Fees: $90 per hour per person
Cancellation Fees: A 25% fee applies excluding original non refundable service fees paid per person. (reversing booking, applying for refunds back from suppliers, processing refunds, lost revenue) All service fees paid before cancellation are non-refundable. Note that airline, supplier, and ticketing cancellation, fees, T&C apply. You may have provisions to claim this on Travel Insurance. Refunds can take up to 8 weeks.
Travel Insurance: Non-refundable
Credit Card Fees: Please refer to your quote invoice for further details.
Refer to further Terms & Conditions on the website and your quote/booked invoice